Service & Support

Training

We offer comprehensive training on PINTSCH BUBENZER braking systems in our modern training centers, or at your designated facility. Our brakes perform best when the local maintenance personnel truly understands how the brakes are designed to perform and how and when to do proper checks and maintenance. Our technicians are continually updated in both theoretical and practical hands-on training, so that your maintenance personnel learns from professional trainers, getting their hands on the equipment, making proper adjustments and getting answers to any questions they may have.

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Inspection & Maintenance

The professional Serviceteam from PINTSCH BUBENZER carries out beside the assessment along with all activities that are necessary to maintain the braking system’s specified condition. As a result, any necessary work can be carried out already in the course of the maintenance.

We are be happy to put together your individual maintenance package for you. Click here to receive your individual offer.

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Repairs

In our repair centre you have the possibility to have your brake professionally repaired by our qualified personnel (*within EU only).

In any case you will receive the repaired brake or an equivalent replacement product. Thus we give you the necessary security that you will benefit from our service. Please ask for our repair service here.

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Preventive Service

Our preventive service is carried out by our specially trained technicians and contains the following services:
– Maintenance
– Inspection
– Training

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24/7 Technical Support

If a malfunction occurs, our on-call service is available worldwide up to 24 hours a day, 365 days a year. During the initial telephone call, you will talk to our competent engineers and product managers who can provide you with comprehensive assistance.

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Technicals on Call

If the fault cannot be resolved over the telephone or via remote service, you will require a technician on location. PINTSCH BUBENZER employs qualified engineers for all areas.

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Reactive Service

We are available for you around the clock. Our reactive service includes the following features:
– Technical on call
– 24/7 technical support

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Customized Service Contracts

We offer customized service contracts for your PINTSCH BUBENZER braking equipment which are individually tailored to your needs and specifically configured to optimize the availability of your production equipment. The reduced downtime of your equipment allows efficient production planning and eliminates wasted time, contributing positively to your bottom line.

Are you interested? Then click here for an offer for your individual service contract.

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Life-Cycle-Management

Maximum performance and the durability of your system has top priority for us. PINTSCH BUBENZER offers you customized solutions to extend the service life of your system.
– Customized Service Contracts
– Retrofitting
– iBrake
– Original Spare Parts

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Retrofitting

No matter which manufacturer you sourced your braking systems from previously, we can provide PINTSCH BUBENZER replacement products which will exceed the reliability and performance of the other products. Our competent and certified staff will evaluate your existing braking systems in house or on-site, offering you specific retrofit or conversion options focused on your needs.

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iBrake®

iBrake is the customer-oriented digital document management system for your brakes. With iBrake we give you individual access to service manuals that are relevant to you and offer you your virtual history to avoid maintenance backlog.

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Original Spare Parts

Original PINTSCH BUBENZER spare parts are available worldwide to maintain optimum performance of your braking systems. We will work with your staff to define needs based and appropriate spare parts packages. Whether you order routine spare parts packages or have an emergency need, we will get you the parts you need as quickly as possible via normal freight, airfreight, mail or courier. Only original PINTSCH BUBENZER spares provide safe brake operation!

If you would like your individual spare parts offer, please click here.

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